sbc8's Privacy Policy
Your personal information is of the highest importance to us. This policy describes in detail how sbc8 collects, uses, and keeps your information secure.
1 Information Collection
We collect certain information to improve our services and ensure a safe environment.
Registration Information
When creating an account, we collect the following information:
- Full name and date of birth
- Email address and mobile number
- Preferred username
- Identity verification documents (where applicable)
Financial Information
To process deposits and withdrawals, we collect:
- Payment method details (bKash, Nagad, Rocket, etc.)
- Transaction history and amounts
- Withdrawal request details
Full card or account numbers are not stored on our servers.
Device and Technical Information
Information collected automatically to improve your browsing experience:
- IP address and device type
- Browser type and operating system
- Cookie and session data
- Page visit times and navigation patterns
Communication Information
Information provided when submitting support requests or complaints:
- Support ticket or live chat messages
- Information sent via email
- Complaint or review details
2 Use of Information
sbc8 uses collected information only for the following purposes:
| Purpose | Details | Legal Basis |
|---|---|---|
| Account Management | Registration, login, identity verification, and ensuring account security | Contract Performance |
| Financial Transactions | Processing deposits, withdrawals, and transaction history | Contract Performance |
| Customer Service | Resolving issues, handling complaints, and providing support | Legitimate Interest |
| Platform Security | Fraud prevention and anti-money laundering compliance | Legal Obligation |
| Service Improvement | Analyzing user experience and improving products | Legitimate Interest |
| Communication | Providing important system notifications and policy update information | Contract Performance |
3 Cookie Policy
sbc8 uses cookies to operate the website effectively. Cookies are small text files stored on your device.
Essential Cookies
These cookies are essential for the basic functionality of the website. They are required to maintain login sessions, perform security checks, and load pages. These cookies cannot be disabled.
Functional Cookies
Used to remember your preferences, language settings, and customizations. These cookies make your experience more personalized.
Analytics Cookies
Used to understand which pages are visited most and how users navigate the site. This information is collected entirely anonymously.
You can control or delete cookies at any time by changing your browser settings. However, disabling certain cookies may limit the functionality of the platform.
4 Information Sharing
sbc8 never sells your personal information to third parties. Information may be shared only in the following limited circumstances:
Service Provider Partners
Only the minimum necessary information is shared with trusted partners for payment processing (bKash, Nagad, Rocket, and bank transfers), technology infrastructure, and identity verification services. These partners are required to comply with our privacy standards and may not use the information beyond the specified purpose.
Legal Obligations
We may disclose information upon receiving a valid order from a competent court or regulatory authority, to meet legal obligations, to investigate fraud or criminal activity, or to protect our rights or those of our users. In such cases, we always follow the principle of providing only the minimum necessary information.
5 Information Security
As a secure and reliable platform, sbc8 takes both technical and administrative measures to protect your information.
SSL Encryption
All data transfers are secured through SSL/TLS encryption.
Two-Factor Authentication
An additional layer of security is ensured for account access.
Encrypted Storage
Stored personal information is kept under strong encryption.
Regular Audits
Regular audits and reviews of security measures are conducted.
6 Data Retention Period
We retain your information only for as long as it is necessary.
Active Account
Information is retained for the entire duration your account remains active and for as long as required to meet legal obligations thereafter. Financial transaction records are kept for the period prescribed by law.
Closed Account
After an account is closed, transaction and identity verification information may be retained for a defined period in compliance with applicable law. After that period, the information is securely deleted or fully anonymized.
7 Your Rights
As a user of the sbc8 platform, you have certain important rights regarding your personal information:
Right of Access
You may request a copy of the personal information we hold about you. We will respond to this request within a reasonable time.
Right to Rectification
If any of your information is incorrect or incomplete, you may request that it be corrected or updated. This can be done through account settings or via support.
Right to Erasure
In certain circumstances, you may request that your personal information be deleted. Information required to fulfill legal obligations or perform a contract may fall outside the scope of this right.
Right to Object to Processing
You may object to marketing communications and analytical processing. This request can be submitted through the support team.
To exercise any of the above rights, please contact our support team. We provide assistance 24/7.
8 Protection of Minors
Age Restriction
The sbc8 platform is for users aged 21 and above only. We do not knowingly collect any personal information from minors.
If we are informed that a minor has registered by concealing their age, we will immediately close that account and delete the associated information. If you believe a minor is using sbc8, please notify our support team.
We ask parents and guardians to have open conversations with their children about online gaming and to monitor their internet use.
9 Policy Changes
Our services and legal requirements may change over time. sbc8 reserves the right to update this Privacy Policy at any time.
Notification
For significant changes, we will notify you in advance via your registered email or through the platform.
Effective Date
The date each update takes effect will be noted on this page. Continued use of the service after any changes constitutes acceptance of the new policy.
Review Request
We encourage you to visit this page regularly so that you are always aware of the latest policy.
10 Third-Party Services
The sbc8 platform uses services from game providers such as Pragmatic Play, Evolution Gaming, JILI, PG Soft, Spribe, and others. These providers are governed by their own privacy policies.
Important Disclaimer
sbc8 is not responsible for information collected by third-party game software providers on their own platforms. We are only responsible for information collected through our own platform.
Payment service providers such as bKash, Nagad, and Rocket have their own privacy policies. When using these services, the relevant provider's policy will also apply.
Our support team is available around the clock to assist with any concerns.
11 Contact Us
Privacy Inquiries
If you have any questions about this Privacy Policy or wish to exercise your rights, please contact us. We provide support 24/7 in both Bengali and English.
Your privacy is our top priority. Your information is completely safe with sbc8.
Read More
Check out our other policy and informational pages.